Last updated: November 2025

Website: buysolarproduct.com
Operated by: Arising Metech Pvt. Ltd.
Contact: +91 84016 00220 | info@buysolarproduct.com

1. General

This website — buysolarproduct.com — is owned and operated by Arising Metech Pvt. Ltd., headquartered in Ahmedabad, Gujarat, India.
By accessing or purchasing through this website, you agree to the following terms and conditions.
Please read them carefully before placing an order.

2. Products and Specifications

All solar products listed on our website (including mounting structures, earthing materials, ACDB/DCDB, and accessories) are described and photographed to the best of our ability.
However, due to ongoing product improvements and supplier variations, actual items may slightly differ in color, finish, or design.

3. Pricing and Payment

• • All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
  • We accept online prepaid payments only via secure gateways (Razorpay, Cashfree, or NEFT)
  • Cash on Delivery (COD) is not accepted.
  • Orders are processed only after successful payment confirmation.

4. Order Confirmation and Cancellation

• • Once an order is placed and payment is confirmed, it cannot be cancelled or modified.
  • In case of stock unavailability or pricing error, Arising Metech Pvt. Ltd. reserves the right to cancel the order and refund the amount within 7–10 working days.

5. Shipping and Delivery

• • Products are shipped through reputed logistics partners such as Delhivery, VRL, TCI Express, or other surface transport services, depending on size and destination.
  • Shipping charges are calculated at checkout or communicated prior to dispatch.
  • Delivery timelines are estimates and may vary based on courier network and location.
  • Risk and ownership transfer to the buyer once goods are handed over to the carrier.

6. Returns and Replacements

• • Returns are accepted only for damaged or defective items reported within 7 days of delivery.
  • Buyers must email clear unboxing photos/videos to info@buysolarproduct.com for verification.
  • Replacement or refund is issued only after inspection and approval.
  • No returns are accepted for customized or used products.

7. Warranty

• • Warranty terms (if applicable) are mentioned on product listings or invoices.
  • Warranty is limited to manufacturing defects only and does not cover mishandling, improper installation, or corrosion due to environmental factors.

8. Limitation of Liability

Arising Metech Pvt. Ltd. shall not be liable for any direct, indirect, incidental, or consequential loss or damage resulting from product use, installation, or delays in delivery.
Buyers are responsible for ensuring proper and safe installation as per relevant electrical and civil standards.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes or claims shall fall under the exclusive jurisdiction of the courts in Pali, Rajasthan.

10. Contact Information

For any queries or complaints, please contact:

Arising Metech Pvt. Ltd.
+91 84016 00220
info@buysolarproduct.com
Ahmedabad, Gujarat, India